Monday to Friday, 7 AM – 7 PM CST.
Need help now? Fill out the form, and one of our experts will connect with you shortly.
You’ve got questions?
We've got solutions for all your queries.
Have questions on our Product?
Will Artemis meet my practice’s needs for billing, scheduling, and data collections?
Yes. Artemis is an all-in-one practice management system that does it all. There is no need to login and log out of a multitude of systems.
Does Artemis collect and track data for clients?
Yes! Artemis offers a full suite of solutions including clinical data solutions.
Does Artemis help with billing?
There are billing capabilities within Artemis. We also offer billing through our parent company, Plutus Health.
Does Artemis require a WiFi connection?
Artemis Data Collection App can be downloaded from the Apple App Store (for IOS devices) or Google Play Store (for Android Devices)
Does Artemis work on all devices?
Yes! Artemis is web-based and can work on all devices like iPhones, iPads, and all Android devices.
Have questions on Sales?
How can I see a demo of Artemis?
You can access a live demo by visiting our Live Demo section — one of our experts will connect with you instantly during our support hours (8:00 AM – 5:00 PM CST).
Prefer to schedule a time? Just fill out the form on our demo page, and we’ll reach out to book a session within 24 to 48 hours.
How long do the demos last?
We tailor all our demos to suit your needs. Therefore, we kindly ask for 15 minutes of your time at the beginning of our demos to learn more about your organizational needs. We will be able to show you a high-level demo of Artemis within one hour.
How long are contract agreements?
We operate with complete flexibility on a "month-to-month" basis.
How much does Artemis cost?
Our pricing is based on your organization’s specific needs instead of a one-size fits all approach. Contact us for a demo and our unique pricing structure.
Have Questions on On-boarding and Implementation Process?
When is my go live date?
This will be contingent on your meeting with the Implementation team. Artemis works closely with our customers with a highly mapped out implementation timeline to ensure we meet your organization’s deadlines.
What does implementation look like?
Our implementation process adheres to mapped-out phases of implementation beginning to ensure that the Artemis environment created mirrors what you need within your organization related to functionality, accessibility, and other configurations.
How long will the implementation last?
The implementation team will work diligently to ensure the onboarding process is as smooth as possible. This process may take 30 to 60 days, depending on the volume of staff, clients, and payer data needed to be onboarded. Once the implementation is complete, customers will transition to our Customer Support team for ongoing assistance.
Will all my data be transferred?
Artemis will assist in ensuring that data from your existing system can seamlessly transfer into your new practice within Artemis. Contact us for more details.
Have Questions on Customer Support Process?
How do I contact Customer Support once I become a customer?
Artemis customer’s email customer support and will receive a response within 24-48 hours of their request or inquiries.
Have Questions on Clinical Tools?
What types of clinical data can Artemis track?
Artemis supports ABC data, preference assessments, response types (prompting, duration, interval, etc.), skill acquisition, and behavior reduction—making it easy to track progress across goals.
Does Artemis support Trial-by-Trial (TBT) data collection?
Yes! Our TBT feature offers precise, real-time tracking for each learning trial, helping therapists make informed decisions and improve client outcomes.
Can I create treatment plans directly within Artemis?
Absolutely. Artemis includes a dynamic treatment plan builder with goal tracking and progress visualization, allowing for timely updates and streamlined supervision.
Can I track multiple programs per client?
Yes. Artemis lets you create, manage, and monitor multiple individualized programs per client—ensuring personalized, flexible care.
Have Questions on Practice Management?
How does Artemis handle client intake and scheduling?
Our system streamlines client onboarding with digital forms and real-time scheduling tools that eliminate double-booking and ensure schedule visibility across teams.
Can I assign staff to specific clients or sessions?
Yes! Artemis allows role-based staff assignments and caseload management to keep responsibilities clear and coordinated.
Does Artemis include digital consent forms and document storage?
Yes. You can create, send, and store digital consent forms, therapy notes, and compliance records in a secure, centralized location.
Can I track BCBA supervision within Artemis?
Absolutely. Supervision tracking is built-in, so you can log supervision hours, review documentation, and maintain audit readiness.
Have Questions on Billing?
Does Artemis offer billing features in-house?
Yes. Artemis has built-in billing tools, and we also offer advanced billing services via our trusted partner, Plutus Health.
Can Artemis handle insurance verification and eligibility checks?
Yes. Our billing system supports real-time eligibility checks and automatic insurance verifications to reduce denials and delays.
How does Artemis help with claim rejections?
Artemis flags rejections in real-time and supports resubmissions, so your billing team can respond quickly and recover payments faster.
Can clients set up payment plans?
Yes. Patients can choose from flexible payment options through our billing platform—improving their experience and boosting your collections.
Have Questions on AI & Insights?
What kind of AI tools does Artemis offer?
Artemis includes AI-generated session summaries and predictive behavior insights to reduce documentation time and support more informed clinical decisions.
Can Artemis provide real-time dashboards?
Yes. Our dashboards track key clinical, financial, and operational metrics—giving you instant visibility into what’s working and what needs attention.
Does Artemis help with identifying behavioral trends?
Absolutely. Our platform analyzes data over time to highlight trends in performance, skill development, and behavioral challenges.
Can I customize reports by client, therapist, or location?
Yes. Artemis allows for personalized reporting views based on user role, region, or individual clients—so you see only what matters to you.
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